Privacy Policy
Effective Date: April 6, 2026
1. Introduction
Welcome to StylePass. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our barber booking platform.
2. Information We Collect
We collect personal information that you provide directly to us.
Personal Information
Profile Information (username, name, email, phone); Booking Information (service preferences, appointment dates); Payment Information (processed securely through Stripe); Communication Data (messages, reviews, feedback).
Usage Data
Device information; Log data (IP address, access times, pages viewed); Location information; Booking patterns and service preferences.
Subscription Information
Subscription plan details and billing history; Credit balance and usage information; Payment history and transaction records.
3. How We Use Your Information
Service Provision: To process bookings, manage appointments, and provide customer support; Payment Processing: To process payments and manage subscriptions; Communication: To send booking confirmations, appointment reminders, and service updates; Platform Improvement: To analyze usage patterns and improve our services; Security: To detect, prevent, and respond to fraud and security issues; Legal Compliance: To comply with applicable laws and regulations.
4. Data Sharing and Disclosure
We do not sell your personal information.
With Barber Partners
We share necessary information with barbers you book appointments with, including your name, contact details, booking details, and any special requirements.
Service Providers
We share information with third-party service providers including payment processors (Stripe), cloud hosting providers, analytics providers, and communication services.
Legal Requirements
We may disclose information when required by law, court order, or government request, or to protect the rights, property, or safety of StylePass, our users, or others.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including: Encryption of data in transit and at rest; Secure payment processing through PCI-compliant providers; Regular security audits and vulnerability assessments; Access controls and authentication measures.
6. Data Retention
We retain your personal information for as long as necessary to provide our services. Account Information is retained while your account is active. Booking History is retained for 7 years. Payment Records are retained for 7 years. Communications are retained for 2 years.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information: Right to Access, Right to Rectification, Right to Erasure, Right to Data Portability, Right to Object. To exercise any of these rights, please contact us at privacy@stylepass.app.
8. GDPR Compliance
If you are located in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your personal data includes your consent, the necessity of processing for the performance of a contract, compliance with legal obligations, and our legitimate interests in providing and improving our services.
Your GDPR Rights
Right to be informed about how we use your personal data; Right of access to your personal data; Right to rectification of inaccurate data; Right to erasure of your personal data; Right to restrict processing of your data; Right to data portability; Right to object to processing of your data; Rights related to automated decision-making and profiling.
Data Processing Disclosure
By accepting our terms, you consent to the processing of your personal data as described in this Privacy Policy. Your data may be transferred to and stored on servers located outside your jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.
9. Cookies and Tracking
We use cookies and similar tracking technologies. Types include: Essential Cookies (required for basic functionality); Authentication Cookies (to keep you logged in); Preference Cookies (to remember your settings); Analytics Cookies (to analyze usage and improve our Service).
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: StylePass Privacy Office, Email: privacy@stylepass.app. Data Protection Officer: dpo@stylepass.app